Polymer Connected PTE LTD (“Polymer”) is committed to complying with data protection laws applicable to its business, including the European Union’s General Data Protection Regulation (“GDPR”). We understand that GDPR standards are embedded in our day to day operations, how we handle Personal Data of EU citizens is a key GDPR compliance requirement.
Polymer and its affiliated companies worldwide (Polymer or “we, us, our”) are committed to respecting your online privacy and recognise your need for appropriate protection and management of any personally identifiable information (“Personal Data”) that you may share with us.
Personal Data means, any information that enables us to identify you and information that is related to an identified or identifiable natural person (also known as a ‘data subject’), such as a name, an identification number, location data, an online identifier to one or more factors specific to the identity of that natural person.
Use of Personal Data
Polymer collects and uses your Personal Data for the following purposes:
- to provide you or the business with whom you are associated with certain personalised services;
- to support activities such as customer service, marketing, product and service development, dissemination of investor information and recruiting;
- to inform you, or the business with whom you are associated with, our products and services and provide you with our latest information and news about Polymer;
- to enable you to contact Polymer and for us to respond to you;
- to carry out from time to time certain satisfaction surveys about how Polymer is doing; and
- to analyse the use of this website by you to develop and enhance the services we may provide to the business with whom you are associated, and to facilitate subsequent use of this website.
Disclosure of Personal Data
We may share your Personal Data with companies within Polymer and its subsidiaries.
We may share Personal Data with our contracted service providers, vendors, suppliers and our third-party processors such as third-party marketing service providers acting on our behalf and under our instructions. These providers are authorized to use your Personal Data only as necessary to provide the services we have contracted them to perform. Polymer is focusing its efforts to validate that they handle this Personal Data in light with the high standards of applicable data protection rules, including GDPR.
In the event that you opt-in for receiving promotional materials, we may from time to time notify you of special promotions, new products or services, or other information that we believe may interest you.
We reserve the right to disclose any such Personal Data if required to do so by law, or in the good faith belief that such action is reasonably necessary to comply with applicable law, or protect the rights, property or safety of Polymer, its employees, customers, or the public.
Transfer of Personal Data
Considering the reach of Polymer’s business, your Personal Data may be transferred between our head office location and other office locations where the data privacy legislation may differ from that in your country.
Polymer has in place all appropriate legitimization techniques to check the validity of Personal Data transfers to countries in which there is not a similar level of protection as in your country and as required under applicable data protection and privacy laws. Those legitimization techniques include the entry into appropriate inter-company data transfer agreements based on the European Standard Contractual Clauses (“EU Model Clauses”) and the implementation of Binding Corporate Rules as defined under European Union regulations.
Where required, we will be supplementing this consent with a more specific statement at the time that we specifically obtain the Personal Data from you.
Regarding the use of Personal Data for marketing purposes as outlined above, you may always update your consent preferences at our Customer Care Center. Every marketing email from us contains instructions on how to opt out of receiving further marketing emails from the Polymer. Additionally, you may unsubscribe here or by contacting us using the information in the Contact Us section below.
Cookies and Other Tracking Technologies
Most browsers can notify you if you receive a cookie, you may choose to block cookies with your browser. Please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the website.
Subject to applicable data protection rules, you are entitled to a right of access to Personal Data that Polymer collects about you, a right of rectification and deletion and a right to restrict and object to the processing of your Personal Data on legitimate grounds. We also confirm that Polymer has high-level procedures in place to deal with any suspected breach of data security, unauthorized access or disclosure, or loss of Personal Data. We work so that in the unlikely event of a data breach, your rights will be fully respected.
You may choose whether or not to provide Personal Data to Polymer. The notice we intend to provide where Polymer collects Personal Data on the website or on the applicable online portal should help you to make this choice. If you choose not to provide the Personal Data we request, you can still visit most of Polymer’s web pages, but you may be unable to access certain options, offers and services that involve our continued interaction with you.
You should be aware that if you delete or restrict our access and use of certain Personal Data we use to provide contracted services to you or the business with whom you are associated, it may impact our ability to continue to provide those services to you or the business with whom you are associated.
To facilitate Polymer’s compliance with GDPR and other applicable data privacy laws worldwide, and to ensure strong and consistent support for data privacy matters within Polymer globally, Polymer has recently established a Virtual Privacy Office to manage data privacy compliance for Polymer and to co-ordinate support for customers on data privacy matters.